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Cross-culturalCommunicationontheTelephoneCheckthatyouunderstandwhathasbeensaid.Repeatthemostimportantinformation,andlookforconfirmation.Askforrepetitionifyouthinkitisnecessary.Remembertoothatdifferentcultureshavedifferentwaysofusinglanguage.Somespeakinaveryliteralwaysoitisalwaysquiteclearwhattheymean.Othersaremoreindirect,usinghints,suggestionsandunderstatement(forexample‘notverygoodresults’=‘absolutelydisastrous’)toputovertheirmessage.NorthAmerica,Scandinavia,GermanyandFranceare‘explicit’countries,whiletheBritishmakingclearexactlywhattheymean.OnereasonforthisseemstobethattheBritishuselanguageinamoreabstractwaythanmostAmericansandcontinentalEuropeans.InBritaintherearealsoconventionsofpolitenessandatendencytoavoidshowingone’struefeelings.ForexampleifaDutchmansaysanideais‘interesting’hemeansthatitisinteresting.IfanEnglishmansaysthatanideais‘interesting’youhavetoworkoutfromthewayhesaysitwhetherhemeansitisagoodideaorabadidea.Meanwhile,forsimilarreasonsJapanese,RussiansandArabs—‘subtle’countries—sometimesseemvagueandrudetotheBritish.Iftheysayanideaisinterestingitmaybeoutofpoliteness.Theoppositeofthisisthatplainspeakerscanseemrudeanddominatingtosubtlespeakers,asAmericanscansoundtotheBritish—ortheBritishtotheJapanese.TheBritishhaveatendencytoengageinsmalltalkatthebeginningandendoftheconversation.Questionsabouttheweather,health,businessingeneralandwhatonehasbeendoingrecentlyareallpartoftelephoning,layafoundationforthetruepurposeofthecall.Attheendofacall,theremaywellbevariousrequests,Nicetalkingtoyou,Sayhellotothefamily(ifyouhavemetthem)andlookingforwardtoseeingyouagainsoon.Asharp,briefstyleoftalkingonthephonemayappearunfriendlytoaBritishpartner.NotallnationalitiesareaskeenonsmalltalkasBritish!Beingawareofthesedifferencescanhelpinunderstandinghelpwithdifferentculturaltraditions.Thedifficultyonthephoneisthatyoucannotseethebodylanguagewhichcanhelpinunderstandingpeople.Choosethebestanswerforthefollowingquestions.2)Whichofthefollowingisnottrueaboutmakingatelephonecallaccordingtothetext?

市场上短期国库券利率为5%，通货膨胀补偿率为2%，实际市场利率为10%，则风险报酬率为7%

当预计的EBIT大于每股利润无差别点EBIT时，运用（）筹资较为有利。

某公司的复合杠杆系数为2.7，财务杠杆系数为1.8，当销售额增长一倍时，则息税前利润将增加（）

对于脆性材料，压缩强度极限比拉伸强度极限高出许多。

大学是培养高级专门人才的机构，大学区别于基础教育的关键或本质在于

（）是绝对地址。

（）可用作函数的参数。

在组织结构图中，如果要为某个对象添加分支，应选择（）。

可以记录演讲者在演讲时需要的一些提示信息的是（）。

“仁”的思想在先秦时期的进步意义主要是()

父母对子女的礼仪应注意以下几个方面()。

对索取名片的方法描述正确的有（）

放映幻灯片的说法中，不正确的是（）。