Cross-culturalCommunicationontheTelephoneCheckthatyouunderstandwhathasbeensaid.Repeatthemostimportantinformation,andlookforconfirmation.Askforrepetitionifyouthinkitisnecessary.Remembertoothatdifferentcultureshavedifferentwaysofusinglanguage.Somespeakinaveryliteralwaysoitisalwaysquiteclearwhattheymean.Othersaremoreindirect,usinghints,suggestionsandunderstatement(forexample‘notverygoodresults’=‘absolutelydisastrous’)toputovertheirmessage.NorthAmerica,Scandinavia,GermanyandFranceare‘explicit’countries,whiletheBritishmakingclearexactlywhattheymean.OnereasonforthisseemstobethattheBritishuselanguageinamoreabstractwaythanmostAmericansandcontinentalEuropeans.InBritaintherearealsoconventionsofpolitenessandatendencytoavoidshowingone’struefeelings.ForexampleifaDutchmansaysanideais‘interesting’hemeansthatitisinteresting.IfanEnglishmansaysthatanideais‘interesting’youhavetoworkoutfromthewayhesaysitwhetherhemeansitisagoodideaorabadidea.Meanwhile,forsimilarreasonsJapanese,RussiansandArabs—‘subtle’countries—sometimesseemvagueandrudetotheBritish.Iftheysayanideaisinterestingitmaybeoutofpoliteness.Theoppositeofthisisthatplainspeakerscanseemrudeanddominatingtosubtlespeakers,asAmericanscansoundtotheBritish—ortheBritishtotheJapanese.TheBritishhaveatendencytoengageinsmalltalkatthebeginningandendoftheconversation.Questionsabouttheweather,health,businessingeneralandwhatonehasbeendoingrecentlyareallpartoftelephoning,layafoundationforthetruepurposeofthecall.Attheendofacall,theremaywellbevariousrequests,Nicetalkingtoyou,Sayhellotothefamily(ifyouhavemetthem)andlookingforwardtoseeingyouagainsoon.Asharp,briefstyleoftalkingonthephonemayappearunfriendlytoaBritishpartner.NotallnationalitiesareaskeenonsmalltalkasBritish!Beingawareofthesedifferencescanhelpinunderstandinghelpwithdifferentculturaltraditions.Thedifficultyonthephoneisthatyoucannotseethebodylanguagewhichcanhelpinunderstandingpeople.Choosethebestanswerforthefollowingquestions.2)Whichofthefollowingisnottrueaboutmakingatelephonecallaccordingtothetext?

市场上短期国库券利率为5%，通货膨胀补偿率为2%，实际市场利率为10%，则风险报酬率为7%

当预计的EBIT大于每股利润无差别点EBIT时，运用（）筹资较为有利。

某公司的复合杠杆系数为2.7，财务杠杆系数为1.8，当销售额增长一倍时，则息税前利润将增加（）

对于脆性材料，压缩强度极限比拉伸强度极限高出许多。

轴力越大，杆件越容易被拉断，因此轴力的大小可以用来判断杆件的强度。

没有创新就没有竞争力。

“仁”的思想在先秦时期的进步意义主要是()

在“青年人是祖国的希望”和“青年人是应当努力学习的”这两个判断中“青年人”是()

父母对子女的礼仪应注意以下几个方面()。

对索取名片的方法描述正确的有（）

在Word2010中，欲选定文本中不连续两个文字区域，应在拖曳（拖动）鼠标前，按住不放的键是()

《中国人民银行法》在2003年修订后，中国人民银行的职责调整为制定和执行货币政策、维护金融稳定和提供金融服务三个方面，监管职责改由银监会承担。

有两个数列，甲数列平均数为100，标准差为12.8；乙数列平均数为14.5，标准差为3.7，据此资料可知（）

餐桌离门最近的位置，更多的是秘书、助理、司机等协助人员就座。