[单选题]ⅢReadingcomprehension.PassageoneInrecentyears,Israeliconsumershavegrownmoredemandingasthey’vebecomewealthierandmoreworldly-wise.Foreigntravelisanationalpassion;thissummeralone,onein10citizenswillgoabroad.Exposedtohigherstandardsofserviceelsewhere,Israelisarereturninghomeexpectingthesame.Americanfirmshavealsobegunarrivinginlargenumbers.ChainssuchasKFC,McDonald’sandPizzaHutaresettinganewstandardofcustomerservice,usingstrictemployeetrainingandconstantmonitoringtoensurethefriendlinessoffrontlinestaff.EventheAmericanhabitoftellingdepartingcustomersto“Haveaniceday”hascaughtonalloverIsrael.“Nobodywakesupinthemorningandsays,‘Let’sbenicer,’”saysItsikCohen,directorofaconsultingfirm.“Nothinghappenswithoutcompetition.”Privatization,orthethreatofit,isamotivationaswell.MonopoliesthatuntilrecentlyhavebeenfreetotaketheircustomersforgrantednowfearwhatMichaelPerry,amarketingprofessor,calls“therevengefulconsumer.”WhenthegovernmentopenedupcompetitionwithBezaq,thephonecompany,itsinternationalbranchlost40%ofitsmarketshare,evenwhileofferingcompetitiverates.SaysPerry,“Peoplewantedrevengeforalltheyearsofbadservice.”Theelectriccompany,whosemonopolymaybeshort-lived,hassuddenlymoppedrequiringuserstowaithalfadayforarepairman.Now,appointmentsarescheduledtothehalf-hour.ThegracelessElAlAirlines,whichisalreadyatauction,hasrestraineditsemployeestoemphasizeserviceandisboastingabouttheresultsinanadcampaignwiththeslogan,“Youcanfeelthechangeintheair.”Forthefirsttime,praiseoutnumberscomplaintsoncustomersurveysheets.1.Itmaybeinferredfromthepassagethat________.
[单选题]Inrecentyears,Israeliconsumershavegrownmoredemandingasthey’vebecomewealthierandmoreworldly-wise.Foreigntravelisanationalpassion;thissummeralone,onein10citizenswillgoabroad.Exposedtohigherstandardsofserviceelsewhere,Israelisarereturninghomeexpectingthesame.Americanfirmshavealsobegunarrivinginlargenumbers.ChainssuchasKFC,McDonald’sandPizzaHutaresettinganewstandardofcustomerservice,usingstrictemployeetrainingandconstantmonitoringtoensurethefriendlinessoffrontlinestaff.EventheAmericanhabitoftellingdepartingcustomersto“Haveaniceday”hascaughtonalloverIsrael.“Nobodywakesupinthemorningandsays,‘Let’sbenicer,’”saysItsikCohen,directorofaconsultingfirm.“Nothinghappenswithoutcompetition.”Privatization,orthethreatofit,isamotivationaswell.MonopoliesthatuntilrecentlyhavebeenfreetotaketheircustomersforgrantednowfearwhatMichaelPerry,amarketingprofessor,calls“therevengefulconsumer.”WhenthegovernmentopenedupcompetitionwithBezaq,thephonecompany,itsinternationalbranchlost40%ofitsmarketshare,evenwhileofferingcompetitiverates.SaysPerry,“Peoplewantedrevengeforalltheyearsofbadservice.”Theelectriccompany,whosemonopolymaybeshort-lived,hassuddenlymoppedrequiringuserstowaithalfadayforarepairman.Now,appointmentsarescheduledtothehalf-hour.ThegracelessElAlAirlines,whichisalreadyatauction,hasrestraineditsemployeestoemphasizeserviceandisboastingabouttheresultsinanadcampaignwiththeslogan,“Youcanfeelthechangeintheair.”Forthefirsttime,praiseoutnumberscomplaintsoncustomersurveysheets.Intheauthor’sview,higherservicestandardsareimpossibleinIsrael________.
[单选题]Inrecentyears,Israeliconsumershavegrownmoredemandingasthey’vebecomewealthierandmoreworldly-wise.Foreigntravelisanationalpassion;thissummeralone,onein10citizenswillgoabroad.Exposedtohigherstandardsofserviceelsewhere,Israelisarereturninghomeexpectingthesame.Americanfirmshavealsobegunarrivinginlargenumbers.ChainssuchasKFC,McDonald’sandPizzaHutaresettinganewstandardofcustomerservice,usingstrictemployeetrainingandconstantmonitoringtoensurethefriendlinessoffrontlinestaff.EventheAmericanhabitoftellingdepartingcustomersto“Haveaniceday”hascaughtonalloverIsrael.“Nobodywakesupinthemorningandsays,‘Let’sbenicer,’”saysItsikCohen,directorofaconsultingfirm.“Nothinghappenswithoutcompetition.”Privatization,orthethreatofit,isamotivationaswell.MonopoliesthatuntilrecentlyhavebeenfreetotaketheircustomersforgrantednowfearwhatMichaelPerry,amarketingprofessor,calls“therevengefulconsumer.”WhenthegovernmentopenedupcompetitionwithBezaq,thephonecompany,itsinternationalbranchlost40%ofitsmarketshare,evenwhileofferingcompetitiverates.SaysPerry,“Peoplewantedrevengeforalltheyearsofbadservice.”Theelectriccompany,whosemonopolymaybeshort-lived,hassuddenlymoppedrequiringuserstowaithalfadayforarepairman.Now,appointmentsarescheduledtothehalf-hour.ThegracelessElAlAirlines,whichisalreadyatauction,hasrestraineditsemployeestoemphasizeserviceandisboastingabouttheresultsinanadcampaignwiththeslogan,“Youcanfeelthechangeintheair.”Forthefirsttime,praiseoutnumberscomplaintsoncustomersurveysheets.3.IfsomeoneinIsraeltodayneedsarepairmanincaseofapowerfailure,________.
[单选题]Inrecentyears,Israeliconsumershavegrownmoredemandingasthey’vebecomewealthierandmoreworldly-wise.Foreigntravelisanationalpassion;thissummeralone,onein10citizenswillgoabroad.Exposedtohigherstandardsofserviceelsewhere,Israelisarereturninghomeexpectingthesame.Americanfirmshavealsobegunarrivinginlargenumbers.ChainssuchasKFC,McDonald’sandPizzaHutaresettinganewstandardofcustomerservice,usingstrictemployeetrainingandconstantmonitoringtoensurethefriendlinessoffrontlinestaff.EventheAmericanhabitoftellingdepartingcustomersto“Haveaniceday”hascaughtonalloverIsrael.“Nobodywakesupinthemorningandsays,‘Let’sbenicer,’”saysItsikCohen,directorofaconsultingfirm.“Nothinghappenswithoutcompetition.”Privatization,orthethreatofit,isamotivationaswell.MonopoliesthatuntilrecentlyhavebeenfreetotaketheircustomersforgrantednowfearwhatMichaelPerry,amarketingprofessor,calls“therevengefulconsumer.”WhenthegovernmentopenedupcompetitionwithBezaq,thephonecompany,itsinternationalbranchlost40%ofitsmarketshare,evenwhileofferingcompetitiverates.SaysPerry,“Peoplewantedrevengeforalltheyearsofbadservice.”Theelectriccompany,whosemonopolymaybeshort-lived,hassuddenlymoppedrequiringuserstowaithalfadayforarepairman.Now,appointmentsarescheduledtothehalf-hour.ThegracelessElAlAirlines,whichisalreadyatauction,hasrestraineditsemployeestoemphasizeserviceandisboastingabouttheresultsinanadcampaignwiththeslogan,“Youcanfeelthechangeintheair.”Forthefirsttime,praiseoutnumberscomplaintsoncustomersurveysheets.4.TheexampleofElA1Airlinesshowsthat________.
[单选题]Inrecentyears,Israeliconsumershavegrownmoredemandingasthey’vebecomewealthierandmoreworldly-wise.Foreigntravelisanationalpassion;thissummeralone,onein10citizenswillgoabroad.Exposedtohigherstandardsofserviceelsewhere,Israelisarereturninghomeexpectingthesame.Americanfirmshavealsobegunarrivinginlargenumbers.ChainssuchasKFC,McDonald’sandPizzaHutaresettinganewstandardofcustomerservice,usingstrictemployeetrainingandconstantmonitoringtoensurethefriendlinessoffrontlinestaff.EventheAmericanhabitoftellingdepartingcustomersto“Haveaniceday”hascaughtonalloverIsrael.“Nobodywakesupinthemorningandsays,‘Let’sbenicer,’”saysItsikCohen,directorofaconsultingfirm.“Nothinghappenswithoutcompetition.”Privatization,orthethreatofit,isamotivationaswell.MonopoliesthatuntilrecentlyhavebeenfreetotaketheircustomersforgrantednowfearwhatMichaelPerry,amarketingprofessor,calls“therevengefulconsumer.”WhenthegovernmentopenedupcompetitionwithBezaq,thephonecompany,itsinternationalbranchlost40%ofitsmarketshare,evenwhileofferingcompetitiverates.SaysPerry,“Peoplewantedrevengeforalltheyearsofbadservice.”Theelectriccompany,whosemonopolymaybeshort-lived,hassuddenlymoppedrequiringuserstowaithalfadayforarepairman.Now,appointmentsarescheduledtothehalf-hour.ThegracelessElAlAirlines,whichisalreadyatauction,hasrestraineditsemployeestoemphasizeserviceandisboastingabouttheresultsinanadcampaignwiththeslogan,“Youcanfeelthechangeintheair.”Forthefirsttime,praiseoutnumberscomplaintsoncustomersurveysheets.5.WhydidBezaq’sinternationalbranchlose40%ofitsmarketshare?
[单选题]AIDS’ThreattoAsiaGrows NEWDELHI-Justafewyearsago.Malawasatypicalmiddle-classIndianhousewife.Shecooked,cleanedandlookedafterhertwosmallchildren. Lastyear,herlifetookatragicturn.HerhusbanddiedofAIDS;shewasfoundoutHIV-positive(爱滋病病毒检验呈阳性反应)andhermother-in-lawtookherchildrenawayfromher,sayingtheywouldgetthedisease.“Whenfriendsdroppedforavisit,shewouldintroduceme,saying,‘Sheismyson’swidow.ShehasAIDS,’”saidMala.AIDSisnowdescribedas“explosive(炸药)“aroundtheworld.AstudyofahospitalintheportcityofDurbaninSouthAfrica,wheretheworld’sbiggestandAfrica’sfirstAIDSconferenceopenedlastSunday,foundthatalmosthalfthebedsinmedicalwards(病房)wereoccupiedbyAIDSpatients. SouthAfricahasoneoftheworld’sfastestgrowingHIVinfections(传染),with1,700peopleinfecteddaily,addingtothe4.3million,or10percentofitspopulation,livingwithHIV.Untilnow,AsiahasbeenmoresuccessfulinholdingtheAIDSvirus(病毒)thanAfrica,wherethediseasehaskilledabout12millionpeople. AIDSisnowthreateningtosurroundmanyofAsia’spoverty-strickencountries.CountriesinAsia,suchasCambodia,andThailand,haveHIVinfectionspeedsover1percent.Butthelowspeedshidehugenumbersofaffectedpeople,becauseofthepopulationbase. InIndia,forexample,3.7millionareinfected,morethaninanyothercountryexceptSouthAfrica.InChina,anestimated500,000people,mainlydrugusers,livewithHIV/AIDS.GordonAlexander,asenioadvisorforUNAIDSinIndia,estimates(估计)thatthenumberhitbyAIDSinAsiawillclimbabouteightmillionoverthenextfiveyearsfromaboutsixmillion. InmanyAsiancountries,thebattleagainstHIVisasocialandculturaloneagainstpublicdiscussionofsexualhealthputanationwidemediacampaignintoACTiontolimitthespeedofHIVthroughunsafesex.BrentonWong,anofficialforSingapore’sACTionforAIDS,saystheACTualHIVincidenceinthecitystateof3.9millionpeopleisatleasteighttimeshigherthanofficialdata.”Shameanddenyisstillvery,verycommonsopeopleareafraidtogettestedandmanytimeswon’teventelltheirfamiliesiftheytestpositive,”saidWong.2.Itisjudgedthatthereare_____peoplehitbyAIDSinAsiaorso.
[单选题]AIDS’ThreattoAsiaGrows NEWDELHI-Justafewyearsago.Malawasatypicalmiddle-classIndianhousewife.Shecooked,cleanedandlookedafterhertwosmallchildren. Lastyear,herlifetookatragicturn.HerhusbanddiedofAIDS;shewasfoundoutHIV-positive(爱滋病病毒检验呈阳性反应)andhermother-in-lawtookherchildrenawayfromher,sayingtheywouldgetthedisease.“Whenfriendsdroppedforavisit,shewouldintroduceme,saying,‘Sheismyson’swidow.ShehasAIDS,’”saidMala.AIDSisnowdescribedas“explosive(炸药)“aroundtheworld.AstudyofahospitalintheportcityofDurbaninSouthAfrica,wheretheworld’sbiggestandAfrica’sfirstAIDSconferenceopenedlastSunday,foundthatalmosthalfthebedsinmedicalwards(病房)wereoccupiedbyAIDSpatients. SouthAfricahasoneoftheworld’sfastestgrowingHIVinfections(传染),with1,700peopleinfecteddaily,addingtothe4.3million,or10percentofitspopulation,livingwithHIV.Untilnow,AsiahasbeenmoresuccessfulinholdingtheAIDSvirus(病毒)thanAfrica,wherethediseasehaskilledabout12millionpeople. AIDSisnowthreateningtosurroundmanyofAsia’spoverty-strickencountries.CountriesinAsia,suchasCambodia,andThailand,haveHIVinfectionspeedsover1percent.Butthelowspeedshidehugenumbersofaffectedpeople,becauseofthepopulationbase. InIndia,forexample,3.7millionareinfected,morethaninanyothercountryexceptSouthAfrica.InChina,anestimated500,000people,mainlydrugusers,livewithHIV/AIDS.GordonAlexander,asenioadvisorforUNAIDSinIndia,estimates(估计)thatthenumberhitbyAIDSinAsiawillclimbabouteightmillionoverthenextfiveyearsfromaboutsixmillion. InmanyAsiancountries,thebattleagainstHIVisasocialandculturaloneagainstpublicdiscussionofsexualhealthputanationwidemediacampaignintoACTiontolimitthespeedofHIVthroughunsafesex.BrentonWong,anofficialforSingapore’sACTionforAIDS,saystheACTualHIVincidenceinthecitystateof3.9millionpeopleisatleasteighttimeshigherthanofficialdata.”Shameanddenyisstillvery,verycommonsopeopleareafraidtogettestedandmanytimeswon’teventelltheirfamiliesiftheytestpositive,”saidWong.3.Accordingtothepassage,themainreasonsthatAIDSspreadinAsiaisthrough_______.
[单选题]AIDS’ThreattoAsiaGrows NEWDELHI-Justafewyearsago.Malawasatypicalmiddle-classIndianhousewife.Shecooked,cleanedandlookedafterhertwosmallchildren. Lastyear,herlifetookatragicturn.HerhusbanddiedofAIDS;shewasfoundoutHIV-positive(爱滋病病毒检验呈阳性反应)andhermother-in-lawtookherchildrenawayfromher,sayingtheywouldgetthedisease.“Whenfriendsdroppedforavisit,shewouldintroduceme,saying,‘Sheismyson’swidow.ShehasAIDS,’”saidMala.AIDSisnowdescribedas“explosive(炸药)“aroundtheworld.AstudyofahospitalintheportcityofDurbaninSouthAfrica,wheretheworld’sbiggestandAfrica’sfirstAIDSconferenceopenedlastSunday,foundthatalmosthalfthebedsinmedicalwards(病房)wereoccupiedbyAIDSpatients. SouthAfricahasoneoftheworld’sfastestgrowingHIVinfections(传染),with1,700peopleinfecteddaily,addingtothe4.3million,or10percentofitspopulation,livingwithHIV.Untilnow,AsiahasbeenmoresuccessfulinholdingtheAIDSvirus(病毒)thanAfrica,wherethediseasehaskilledabout12millionpeople. AIDSisnowthreateningtosurroundmanyofAsia’spoverty-strickencountries.CountriesinAsia,suchasCambodia,andThailand,haveHIVinfectionspeedsover1percent.Butthelowspeedshidehugenumbersofaffectedpeople,becauseofthepopulationbase. InIndia,forexample,3.7millionareinfected,morethaninanyothercountryexceptSouthAfrica.InChina,anestimated500,000people,mainlydrugusers,livewithHIV/AIDS.GordonAlexander,asenioadvisorforUNAIDSinIndia,estimates(估计)thatthenumberhitbyAIDSinAsiawillclimbabouteightmillionoverthenextfiveyearsfromaboutsixmillion. InmanyAsiancountries,thebattleagainstHIVisasocialandculturaloneagainstpublicdiscussionofsexualhealthputanationwidemediacampaignintoACTiontolimitthespeedofHIVthroughunsafesex.BrentonWong,anofficialforSingapore’sACTionforAIDS,saystheACTualHIVincidenceinthecitystateof3.9millionpeopleisatleasteighttimeshigherthanofficialdata.”Shameanddenyisstillvery,verycommonsopeopleareafraidtogettestedandmanytimeswon’teventelltheirfamiliesiftheytestpositive,”saidWong.4.__________isthesecondlargestcountrywhichhasmoreHIVinfectionallovertheworld.
