质量管理学
所属分类：管理学
1,质量:根据国家标准GB/T6583—94,质量被定义为“反映实体满足明确或隐含需要的能力的特性总和”.
2,实体:可单独描述和研究的事物,它可以是活动和过程,也可以是产品,也可以是组织,体系,人以及上述各项的任何组合.
3,产品:...
ProfessorAshokGoelofGeorgiaTechdevelopedanartificiallyintelligentteachingassistanttohelphandletheenormousnumberofstudentquestionsintheonlineclass,Knowledge-BasedArtificialIntelligence.ThisonlinecourseisacorerequirementofGeorgiaTech’sonlineMasterofScienceinComputerScienceprogram.ProfessorGoelalreadyhadeightteachingassistants,butthatwasn’tenoughtodealwiththeoverwhelmingnumberofdailyquestionsfromstudents.Manystudentsdropoutofonlinecoursesbecauseofthelackofteachingsupport.Whenstudentsfeelisolatedorconfusedandreachoutwithquestionsthatgounanswered,theirmotivationtocontinuebeginstofade.ProfessorGoeldecidedtodosomethingtoremedythissituationandhissolutionwastocreateavirtualassistantnamedJillWatson,whichisbasedontheIBMWatsonplatform.GoelandhisteamdevelopedseveralversionsofJillWatsonbeforereleasinghertotheonlineforums.Atfirst,thevirtualassistantwasn’ttoogreat.ButGoelandhisteamsourcedtheonlinediscussionforumtofindallthe40,000questionsthathadeverbeenaskedsincetheclasswaslaunched.ThentheybegantofeedJillwiththequestionsandanswers.Aftersomeadjustmentsandsufficienttime,Jillwasabletoanswerthestudents’questionscorrectly97%ofthetime.Thevirtualassistantbecamesoadvancedandrealisticthatthestudentsdidn’tknowshewasacomputer.Thestudents,whowerestudyingartificialintelligence,wereinteractingwiththevirtualassistantandcouldn’ttellitapartfromarealhumanbeing.Goeldidn’tinformthemaboutJill’strueidentityuntilApril26.Thestudentswereactuallyverypositiveabouttheexperience.ThegoalofProfessorGoel’svirtualassistantnextyearistotakeoveranswering40%ofallthequestionsposedbystudentsontheonlineforum.ThenameJillWatsonwill,ofcourse,changetosomethingelsenextsemester.ProfessorGoelhasamuchrosieroutlookonthefutureofartificialintelligencethan,say,ElonMusk,StephenHawking,BillGatesorSteveWozniak.18.WhatdowelearnaboutJillWatson?
ProfessorAshokGoelofGeorgiaTechdevelopedanartificiallyintelligentteachingassistanttohelphandletheenormousnumberofstudentquestionsintheonlineclass,Knowledge-BasedArtificialIntelligence.ThisonlinecourseisacorerequirementofGeorgiaTech’sonlineMasterofScienceinComputerScienceprogram.ProfessorGoelalreadyhadeightteachingassistants,butthatwasn’tenoughtodealwiththeoverwhelmingnumberofdailyquestionsfromstudents.Manystudentsdropoutofonlinecoursesbecauseofthelackofteachingsupport.Whenstudentsfeelisolatedorconfusedandreachoutwithquestionsthatgounanswered,theirmotivationtocontinuebeginstofade.ProfessorGoeldecidedtodosomethingtoremedythissituationandhissolutionwastocreateavirtualassistantnamedJillWatson,whichisbasedontheIBMWatsonplatform.GoelandhisteamdevelopedseveralversionsofJillWatsonbeforereleasinghertotheonlineforums.Atfirst,thevirtualassistantwasn’ttoogreat.ButGoelandhisteamsourcedtheonlinediscussionforumtofindallthe40,000questionsthathadeverbeenaskedsincetheclasswaslaunched.ThentheybegantofeedJillwiththequestionsandanswers.Aftersomeadjustmentsandsufficienttime,Jillwasabletoanswerthestudents’questionscorrectly97%ofthetime.Thevirtualassistantbecamesoadvancedandrealisticthatthestudentsdidn’tknowshewasacomputer.Thestudents,whowerestudyingartificialintelligence,wereinteractingwiththevirtualassistantandcouldn’ttellitapartfromarealhumanbeing.Goeldidn’tinformthemaboutJill’strueidentityuntilApril26.Thestudentswereactuallyverypositiveabouttheexperience.ThegoalofProfessorGoel’svirtualassistantnextyearistotakeoveranswering40%ofallthequestionsposedbystudentsontheonlineforum.ThenameJillWatsonwill,ofcourse,changetosomethingelsenextsemester.ProfessorGoelhasamuchrosieroutlookonthefutureofartificialintelligencethan,say,ElonMusk,StephenHawking,BillGatesorSteveWozniak.18.WhatdowelearnaboutJillWatson?